Terms of use, in plain words

Welcome! By visiting, browsing, or buying from joeyandjoan.com, you're agreeing to these Terms of Use and to our Privacy Policy. If you don't agree with them, please don't use the site.

We may update these terms from time to time, so it's worth a glance now and then — the current version always lives right here. Our store is intended for grown-ups, and isn't meant for use by anyone under 18.

Throughout this page, "you" refers to any visitor, shopper, subscriber, or member who uses the site. "We," "us," and "Joey + Joan" refer to this website and the team that runs it. These terms form the agreement between us.

Everything on joeyandjoan.com — words, photography, designs, logos, and the underlying code — is owned or licensed by Joey + Joan and protected by copyright and trademark. You're welcome to browse and enjoy it for your own personal, non-commercial use.

Please don't copy, save, reproduce, sell, or publish our content for commercial purposes without written permission. Unauthorized commercial use isn't allowed and could make you responsible for any resulting damages. If you'd like to use something, just ask us — we're friendly.

Linking to our pages in the ordinary way is absolutely fine. What we ask you not to do is display our site inside a frame of your own, use our logos or trademarks as if they're yours, or reference us in a way that suggests a partnership or endorsement that isn't there.

If you'd like to collaborate or co-brand, we'd love to hear from you — reach out and let's talk.

We do our best to keep the content here accurate and up to date, but we can't guarantee it's complete or error-free at every moment. The information is provided as-is, so please use your own judgment and reach out if anything looks off — we'll happily clarify.

We take reasonable care to keep the site secure and free of anything harmful. That said, no website can promise the internet is risk-free, so any browsing, downloading, or following of links is done at your own discretion. We'd recommend keeping your own device and antivirus software up to date, just as you would anywhere online.

To the fullest extent permitted by law, Joey + Joan isn't liable for indirect, incidental, or unexpected damages that may arise from using — or being unable to use — this site or its content. This doesn't affect any rights you have under consumer law, and it doesn't limit our promises about the products you buy, which are covered by our warranty and return policy.

We love hearing from you. If you send us feedback, ideas, or suggestions, you're giving us permission to use them to improve our products and service without any obligation or payment. Please only share ideas you're comfortable letting us use. (Your personal information is always handled under our Privacy Policy.)

If a disagreement comes up, please reach out — most things we can resolve quickly and directly. If we can't, you agree that any dispute relating to your purchase or use of the site will be resolved through binding arbitration under the rules of the American Arbitration Association, rather than in court.

Arbitration is handled on an individual basis, which means disputes aren't combined into a class action, and the arbitrator's decision is final with limited rights of appeal. Arbitration takes place in the city or county where Joey + Joan operates. This is a common approach for online stores, and it keeps resolution simpler and faster for everyone.

These terms, and any dispute relating to them, are governed by the laws of the state in which Joey + Joan is based, without regard to conflict-of-law rules. If a matter does end up before a court, it will be handled in the courts of that state.

From time to time we may revise these terms to keep them current. When we do, we'll post the updated version here with a fresh "last updated" date. Continuing to use the site after a change means you accept the updated terms.